Contact Us
Have a question, a suggestion, need to exercise your privacy rights or want to report an abuse? We are here to help.
Contact channels
General, editorial and privacy enquiries
Use this address for:
- Editorial questions and content suggestions;
- Privacy rights requests under PIPEDA (access, correction, withdrawal of consent);
- General enquiries.
Abuse and violations reporting
Use this dedicated channel to report:
- Privacy violations or misuse of personal information;
- Abusive, illegal or rights-infringing content on the site;
- Cyberattacks, unauthorised access attempts or scraping;
- Deceptive, fraudulent or abusive advertisements on the site;
- Any other violation of our Terms of Use.
We commit to responding to all reports within 48 hours.
DPO / Compliance
Direct channel to our Data Protection Officer for formal matters related to PIPEDA.
Response time
Our team responds within 5 business days for general enquiries. For PIPEDA privacy requests, we respond within 30 days as required by law.
What to include
- Your full name;
- A clear description of your question or request;
- For privacy requests: indicate “Privacy Request – CA” in the subject line and describe which right you wish to exercise.
Please note
Fimaster does not provide financial services, does not approve credit and does not represent any financial institution. For questions about specific financial products, please contact the relevant bank or lender directly.